better display

internal/forgejo/client.go

@@ -68,6 +68,18 @@ type Comment struct {
 type APIUser struct {
 	Login    string `json:"login"`
 	FullName string `json:"full_name"`
+	Email    string `json:"email"`
+}
+
+// DisplayName returns the best human-readable name for the user.
+func (u APIUser) DisplayName() string {
+	if u.FullName != "" {
+		return u.FullName
+	}
+	if u.Email != "" {
+		return u.Email
+	}
+	return u.Login
 }
 
 type CommentView struct {
@@ -111,12 +123,16 @@ func StripCommentFooter(body string) (string, string) {
 }
 
 // BuildCommentViews transforms Forgejo comments into view models,
-// identifying customer vs team comments based on the bot login.
+// identifying customer vs team comments. A comment is considered a
+// customer comment if it has a recognizable footer (primary check) OR
+// if its author matches the bot login (fallback).
 func BuildCommentViews(comments []Comment, botLogin string) []CommentView {
 	var views []CommentView
 	for _, c := range comments {
-		if c.User.Login == botLogin {
 		body, email := StripCommentFooter(c.Body)
+		isCustomer := email != "" || (botLogin != "" && c.User.Login == botLogin)
+
+		if isCustomer {
 			authorName := email
 			if authorName == "" {
 				authorName = "Customer"
@@ -128,13 +144,9 @@ func BuildCommentViews(comments []Comment, botLogin string) []CommentView {
 				CreatedAt:  c.CreatedAt,
 			})
 		} else {
-			name := c.User.FullName
-			if name == "" {
-				name = c.User.Login
-			}
 			views = append(views, CommentView{
 				Body:       c.Body,
-				AuthorName: name,
+				AuthorName: c.User.DisplayName(),
 				IsTeam:     true,
 				CreatedAt:  c.CreatedAt,
 			})